Privacy Policy

At The Business Board, we respect the privacy needs of our valued customers and members. This Privacy Policy outlines what specific information is gathered on The Business Board site and marketing activities and how that information is used.

Maintaining the privacy of your information is of paramount importance to us as it helps foster confidence, goodwill and stronger relationships with you, our customers. If, at any time, you have questions or concerns about our privacy practices, please feel free contact us at info@thebusinessboard.co.uk

Information Collection and Use

The Business Board explicitly asks when we need information that personally identifies you (“Personal Information”). Your personal information is used to create your personal access to our subscription letters, and to contact you in the course of using this service. Financial information that is collected is used to verify, identity and to bill either you or your company for products and services, as applicable. Demographic and profile data collected by The Business Board may be used to tailor this web site or any requested email communications, and to display information that is more relevant to you. The Business Board also compiles demographic and product use information, but in the aggregate only, and may make that aggregate information publicly available. Under no circumstances will The Business Board make any personal information about an individual user available to anyone, unless instructed to do so.

The source of our email and postal data is Creditsafe Group; Bryn House, Caerphilly Business Park, Van Road, Caerphilly, CF83 3GR
Tel: 02920 886 500.

Your email address is used to only send you information that may be of legitimate interest to your business, and this is the lawful basis on which we use to collect and use data.

The Business Board allows you to elect to receive, or not receive, certain information from The Business Board. The Business Board will not sell, rent, or loan our contact lists or our customer’s contact lists (including customer data) to any outside firms. All emails that you have requested will have an option to unsubscribe. Unsubscribe requests are fulfilled within minutes and no further communications will be sent to users who have stated that they do not wish to receive the specified information.

Individuals have:

• The right of access: Individuals will have the right to request details of any of their data that The Business Board may hold. This information will be provided within one month of request at no charge to the individual.

• The right to rectification: If a person’s data is incorrect or incomplete, he or she has the right to have it corrected. If The Business Board has passed any of that information to third parties. The Business Board will inform the third party of the correction and inform the person which third
parties have their personal data.

• The right to be forgotten: A person may request the removal of his or her personal data in specific circumstances.

• The right to restrict processing: Under certain circumstances, an individual can block the processing of his or her personal data.

• The right to data portability: A person can access their data for their own use anywhere they prefer.

• The right to object: A person can object to the use of their personal data for most purposes.

Personal data shall be kept for no longer than is necessary for the purposes for which it is being processed.

Should you wish to lodge a complaint with the ICO regarding the use of your data, you can do so by:

The Information Commissioner’s Office (ICO) is an independent body responsible for making sure that organisations comply with the Data Protection Act and General Data Protection Regulation (GDPR). The ICO also deals with concerns raised by members of the public about the way in which organisations look after personal information and deal with subject access requests.

You can complain to the ICO if an organisation:
• fails to respond to your request for disclosure
• refuses your request
• fails to send you all of the information you asked for
• fails to comply with the one month time limit for disclosure.

You can lodge your complaint via the ICO website: https://ico.org.uk/make-a-complaint/
Alternatively you can call the ICO helpline on 0303 123 1113 (local rate).

Subscriber Lists, Campaign Content and Campaign Reports

The Business Board ensures that all subscriber lists, email content and reports remain private and confidential. The Business Board may scan the content of your campaigns to ensure it complies with our Terms of Use to protect against defamatory, inaccurate, abusive, obscene, profane, or threatening material that is racially or ethnically offensive. The Business Board will not sell, rent, loan or invite external access to a customer’s contact lists.

Communications from the Site, Special Offers and Updates

We send all new users a welcoming email to verify their new account and confirm their password and username. Established users will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Customers can unsubscribe via the unsubscribe mechanism at the bottom of each email.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications via the unsubscribe mechanism at the bottom of each email.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the user’s wishes.

Website Usage Information

We use your IP address to help diagnose problems with our server, and to administer our Web site. We do not link your IP address to any personally identifiable information. We use tracking information to determine which areas our site users visit based on traffic to those areas. The Business Board does not track what individual users read, but rather how often each page is visited. This helps us maintain a superior and informative website for you.

Security Technology

The Business Board has made a substantial investment in the latest server, database, backup and firewall technologies to protect our information assets. These technologies are deployed as part of sophisticated security architecture. All data resides in a tightly controlled, secure data centre. These investments mean that information about the identity and preferences of individual members is never accessible to anyone outside The Business Board. We will maintain safeguards to protect the security of these servers and your personally identifiable information.

Policy Modifications

We may change this Privacy Policy from time to time. If/when The Business Board makes changes to this privacy statement, we will highlight the changes on our homepage and email users who have given us permission to do so. We will post any changes here, so be sure to check back periodically. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.

Contacting The Business Board about Privacy

If you have any questions about our privacy statement, the information we have collected from you online, the practices of this site, or your dealings with this web site, please contact us:

Address

The Business Board Limited
Company Reg Number: 11726205
Unit 4b Paddock Road
Caversham, Reading
Berkshire, RG4 5BY
UK
T. 0845 337 3327
E. info@thebusinessboard.co.uk

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